Once you have decided to hire movers, the next question is which company can handle your particular job. Compare written answers to the same inventory and access details. A low headline rate or a promise of an instant truck is not enough to compare complete services.
01A clear, itemised estimate
Ask what the price includes: crew size, truck, minimum hours, travel or one-time fees, materials and tax. For a fixed-price move, confirm the inventory and access assumptions on which that price depends. Keep the estimate and ask how additional work is agreed.
Our moving cost guide explains the difference between an hourly calculation and the total bill.
02Handling that matches your belongings
Tell each company about pianos, safes, fragile furniture and unusually heavy items. Ask how they assess stairs, doorways and loading access. A company accepting ordinary boxes has not necessarily assessed a specialist item. For an instrument, request a piano moving assessment.
03A workable schedule
Get the arrival or delivery window in writing and match it to your building reservation. Ask who to contact if access or timing changes. Do not rely on a generic claim that a truck can arrive within minutes; the actual booking depends on availability and the job.
04An explanation of responsibility
Ask about damage reporting, applicable coverage, exclusions and any items requiring a separate declaration. Read the written terms. A statement that everything is guaranteed damage-free is not a substitute for understanding the agreed protection.
05Recent, relevant evidence and clear contact details
Look for customer reviews that describe work similar to yours, and make sure you can contact the business named on the estimate. Review the scope of packing, furniture work and delivery rather than assuming every extra task is included.
Make the comparison useful
Send the same inventory to the companies you are considering. If you are still deciding how much help to hire, start with when professional movers make sense. Once the scope is clear, request an Easy Moving quote for that work.